Frequently Asked Questions

For SignsearchPRO Users

A SignsearchPRO User is anyone that is looking to find a sign contractor to manufacture, install, service or survey a sign for a location in the US or Canada and keep a detailed record of all activities, files and contractors related to their sign project.

Feature
Cost FREE FREE
Send email through service
Login required
Send email to multiple recipients confidentially
Unlimited usage
Team collaboration
Create Network connections
Extended sign contractor data
Filter search results
Certificate of Insurance management
Project management tools
Track user activity
Multi-location searching
Document storage
Saved search history
Large file management handler
Reporting
Well, outside of the fact that using projects offers you a wide range of powerful collaboration, project tracking and communication tools, creating a project in PRO takes less than 15 seconds. By ensuring that the sign contractor receives communication through PRO for a specific project we're able to justify the contractor's efforts in providing full and complete company profile information - and keeping it current - by directly connecting these efforts to specific business opportunities.

PRO users also validate their access to the deep contractor data by bringing legitimate, specific projects to our advertisers, the likes of which are the driving force behind all this cool stuff.

So, in a nutshell, the main thing you need to keep in mind about using SignsearchPRO is that your users need to search for contractors from a specific project, and initiate your communication to the contractor through PRO.

It's important to note that we require the awarding of projects in PRO because, if you don't, you're missing out on one of the most important features of PRO. That is, by awarding a job in PRO, you and your colleagues can easily identify sign contractors that have done work for you in a search result. We know you agree that this is important information to have at your fingertips... er, keyboard.

Awarding a job doesn't send any notifications to the sign contractor. It's for your own internal use, and only your users see the award notification (). You can then click on the contractor's profile and identify all of the projects they've done for you (which brings us back to why you need to use projects in PRO... see, this is all making sense now!).

Oh, and we only bring this up because it's been asked before... no, we don't make any commissions, points, bonuses, perks, etc etc, on you awarding a job. This is your feature for you to use and benefit from.

Well, as hard as it is to believe, the answer is nothing. Nada. The only limitation is storage. If you need more than 15GB of storage, it's $25/mo for an extra 5GB of storage. That's it.
The contractors highlighted in the pretty green color are our Premium Sponsors and those that have the blue pins and blue side bar are our Premium Listed contractors. They're the ones we want you to work with to support the Network. The contractors with the purple pins and no sidebar are the freebies. They aren't supporting PRO, but trust us... we're working on them and could always use a little nudge from you if you want to tell them to belly up! And remember, the more freebies you get to sign up, the more YOU get out of PRO for FREE!
Wow, we're glad you asked! Simply perform a search for any contractor and choose to "Send Network Invite". In fact, choose a bunch of them and send them all an email with one click. Pretty neat (and fast). You can remove contractors from your network anytime, so don't worry if you're not sure if they're a good fit for you or not.
You're darn right you do. The reason is simple. Right now you're the one managing your database, and we both know it's outdated and, well, you've got better stuff to do than to manage someone else's data (because, after all most of it is someone else's). We'll enhance your data with data that is provided by the sign contractor (we don't add any data ourselves... it's right from the contractor). And, best of all, we'll ensure that it's up-to-date because we send the contractor reminders to keep it so. The contractors know that accurate data is directly related to getting jobs from PRO. It's a beautiful thing for everyone.
Yes. PRO is contractor management software built exclusively for the sign industry. It's not workflow project management that integrates with your manufacturing, payroll, accounting, or any of that other boring stuff. It's packed with exciting tools and features that ensure that when your sign leaves the plant it gets installed on time and on budget. It provides a full history of what went on in the field, and only the field (well, we also let you keep a bunch of internal notes and communication if you want).
No, but that's simply because it doesn't need to. The only "accounting" involved in PRO is the ability to record how much you paid for a contractor's services and keeping a copy of the invoices relating to the contractor's work. We leave all of the bean counting up to someone else.
You can export an Excel spreadsheet of most anything you dream of. A detailed list of your contractors, clients, locations and projects!
Oh my. Lots. Like LOTS. Take a look for yourself. Nobody comes close in displaying such accurate data in one search.
When logged into PRO, click on Help, then select Feature Request from the dropdown. We love building stuff (boring software code to most people), so let us know what you're thinking!
YES and it's free. Totally Free Support.
Yes, we should be able to do that for you. Depending on the type of information you provide, it can be made only available to your users. Please contact us for more information.
Yes. Very secure. All of the data is stored on secure servers with SHA-2 and 2048-bit encryption, the same encryption financial institutions use.
Your SignsearchPRO account may get blocked because our monitoring systems identified abnormal activity indicating that you may be accessing PRO to obtain sign contractor data for purposes other than that for which PRO is intended (as a contractor management solution), including, but not limited to, creating external databases of information. SignsearchPRO is not intended as a vehicle for collecting sign contractor data for use outside of the services PRO offers, and by ensuring that the sign contractor receives communication through PRO we're able to justify the contractor's efforts in providing full and complete company profile information - and keeping it current - by directly connecting these efforts to specific business opportunities.

SignsearchPRO was developed to provide sign project managers with an effective means of coordinating client, location, and project information with sign contractor data. PRO also serves as a powerful tool to build and manage direct connections with qualified sign contractors throughout the US and Canada. Establishing this two way connection with vendors in PRO allows you to better manage your own network of sign contractors. Sign contractors benefit by being able to manage their information from a single login for all of their own connections, and making it easy for contractors to keep their profile accurate and up to date benefits both them and you by ensuring that their information is current.

As a security measure, your SignsearchPRO session will automatically timeout after 30 minutes of inactivity. This security feature is intended to prevent another individual from accessing your personal SignsearchPRO account while your computer is unattended. If you have timed-out of your session, you will be prompted to login again with your email and password.

Please note that it's always considered best practice to log out of SignsearchPRO (and any other login protected service) anytime you expect to be away from your the application for any significant period of time.

For SignsearchPRO Contractors

SignsearchPRO Contractors are sign companies in the US or Canada that are looking for manufacturing, installation, service or survey work, in their service area from larger buyers at the national level or from companies in the sign industry.

Glad you asked, as PRO users are looking for the PRO Verified icon in a search result because they know that it means that you've taken a few minutes to update your PRO Profile with information they're looking for.

All you need to do to become PRO verified is to click here and answer the following questions in your PRO profile:

Associations
Are you a union shop?
Are you a minority owned business?
Are you a UL listed sign manufacturer?
Licenses
Do you have a local or state contractor license?
Are you a licensed electrical contractor?
Certifications
Do you provide certified welding services?
Do you provide certified engineering services?
Equipment
Do you provide a crane?
If yes, what is the maximum working height?
Do you have a bucket or ladder truck?
If yes, what is the maximum working height?
Do you have in-house manufacturing capabilities?
General
Do you have outdoor storage space available?
If yes, is it fenced and secure?

Allow us to expand on this a bit... While you only have to answer these questions to become PRO verified, we strongly encourage you to complete your PRO profile to provide your company with the most benefit from PRO. Remember, you're in complete control of who has access to specific information about your company, so you can be comfortable with "who sees what".

No. Listing in SignsearchPRO is free. However, all this neat stuff costs money to support and improve. Therefore we offer a Premium Listing option that includes listing on Signsearch.com for as little as $360 per year (or $35 per month if paid monthly). PRO Users know to look for Premium Listed sign contractors in their search result (because they know that, without these advertisers, there wouldn't be PRO), and we reward them for choosing Premium Listed contractors. There are other benefits as well, such as appearing in searches outside of your zip or postal code and the ability to easily network with PRO users so that you can be part of their own PRO Network. Send an email or call us at (800) 566-4162 and let us show you how to maximize your exposure on PRO.
Login to your account at www.myvcg.com and update your preferences or contact us via email or at (800) 566-4162 and we'll do it for you.
If you're a Premium Listed PRO contractor, you can login to your account at www.myvcg.com and click on "Signsearch" in the main navigation, then select "PRO Network" from the sub nav. From there you can search by company name and state. If you're not Premium Listed, you can, uhm... mail them a letter or something like that.
PRO users use PRO because the data is up-to-date and accurate. If your profile isn't... you're missing out on a great opportunity to grow your business.
It's your information, so you get to decide who can see what. Maybe you want all PRO users to see it (or some of it), or maybe just PRO users that you've networked with. It's really up to you to decide.
You bet. Listing in PRO is included with Premium Listing on Signsearch.